2. When they refer friends
– If you own more than one rental home and apartment and your current tenants recommend your properties to their friends, thank them for it! By spreading the word about you and your properties to their friends, your tenants are doing word-of-mouth marketing for you and are essentially helping to increase your business as a landlord.
3. When they make suggestions
– Because your tenants are the ones living in your rental home or apartment and are the ones experiencing your services, they may have ideas. If they do, it is good to listen and take notes of their suggestions because it could potentially help you grow as a landlord and create a better experience for future tenants. Taking in your tenants’ suggestions can help you greatly in the long run!
4. When they report maintenance
– The condition of your property will either increase or decrease your chances of finding great tenants and having a thriving business as a landlord. So when your tenants report maintenance that needs to be done, they are ultimately helping you to succeed as a landlord. Therefore, when your tenants report maintenance that needs to be done, it is a great opportunity to thank them!
If you would like more information on how you can build great relationships between you and your tenants, it would be great to get some advice from a property manager! A property manager oversees and manages the critical tasks of rental properties such as finding tenants, taking and managing security deposits, making sure rent payments are made on time, keeping the property in top-notch shape, and managing communication between landlords and tenants. If you feel that it would be a good investment for you to hire a property management company to take care of these tasks for you, Authority Property Management does property management in Redding and would love to help you!