Property Management Services

We believe that you must get the properties in front of the right potential renters. The days of advertising in the newspaper are fading. With 85% of prospective renters searching online for their next rental, it is essential to utilize several strategies. First thing first, let’s start with the best possible photos and walk-through videos for the rental listings we build. Yes, we did say walk-through videos. From there, we place your rental listings are on no less the 40 websites all across the United States. You just never know where someone may be moving from or where they may be looking. They may be searching on Craig’s list, Apartments.com , or even Zillow . You never know, so we blast out our rentals on too a ton of rental sites. Don’t forget Social Media. People now spend 1-3 hours per day surfing Facebook, Instagram, and other social sites. We have many campaigns running at any given time on social media sites.

We get calls regularly asking if someone can pick up a key and have a look on their own. Sure we could allow the prospective renter we don’t know to come by and pick up a key as many of our competitors do. We at Authority Property Management say, “ NO WAY .” We feel it is best to show all of the rental homes and apartments in person with our representative present. In-person, showings allow the prospective renter the opportunity to thoroughly learn about the rental property they may be leasing in the future. In-person showings help avoid any misunderstanding and will enable us to ensure the home is locked up while unattended. We have a dedicated showing rep’s that visit the property and meets the prospective tenants, educating them on all of the fantastic features of the rental home or apartment. Does this require extra effort? You bet it does, but we believe it is worth it to find the best tenants. By the way, we have a neat feature built into our website so that prospective tenants can set appointments online even while our office is closed. How is that for making it simple ?

We are sure you have heard the horror stories about tenants thrashing a home or living in it for months without paying. It does happen, but with Authority Property Management, it is very rare. Last year it was less than .008 percent for the tenants we placed. Yes, that is under one percent, and we filled over 430 homes or apartments in 2022. We have seen it many times where it appears that another property manager just “ slammed and jammed ” a tenant in to get the rent payments started so they could begin collecting a fee. Not here at Authority. We have a laser-focused system for choosing the best tenants. Now we can’t give away all of the secrets on how this is done unless you are working with us, but you can learn some of the general ideas by clicking here. Learn more!

We know every property owner looks to have the move in process run super smoothly. We believe it a crucial part of setting the stage and expectations for the new tenant’s relationship and to provide excellent property management services for the owner and tenant. Let’s get it right from the beginning. Let’s have a time-tested bulletproof lease agreement with all of the right disclosures and protections for the property owners. Let’s deliver it in a format that provides the new tenant with clear expectations and directions. Once the documents are in place, and the move-in funds have been collected, we can deliver keys to your new tenants. Now they can move in.

Property Preservation.

We know you as the property owner most definitely want to keep your home in excellent condition. In our industry, this is a common place for a property owner or even a property manager to let the focus drift. At Authority Property Management, we have built our follow up systems from the ground up to ensure that work order requests are handled promptly. We offer a tenant portal that allows our tenants to place a work order online 24/7. Each time a repair request is issued, we connect with the tenant to ascertain the best plan of action for the repair and the property owner. Each time a repair request is handled, we have a feedback survey that shoots out to the tenant to ensure satisfaction and follow up. Wait, don’t forget the property owner they want to be in the loop. Each month you will be provided with a copy of a work order request and the paid invoice.

When there are disputes, you want a resolution. Joline and I, being in the property management business for the past 18 years, have a combined experience of over 36 years, so you can rest assured we have seen a lot. We have the answers and negotiation skills to smooth things out, providing a win, win situation. Owners don’t want to be presented with problems you want solutions, and we have them.

We have a team of highly dedicated professionals working hard each day to provide fantastic service and results for our clients. Each member of our team is provided the cutting edge tools and training needed to remain highly successful. We also believe everyone we interact with should feel welcome, special, and appreciated. We are sure our competitors have similar statements to make, but we can back it up. Prove it, you say. Our office was chosen as 2017, 2019 & 2022 Best of the North State Winner for “ Property Manager ’ We are in no way attempting to boast, but we know you are not interested in smoke and mirrors.

Why work with us? – We are dedicated to Making Rentals Simple.